bd891 Privacy Policy
Your personal information is extremely valuable to us. bd891 keeps your data secure through SSL encryption and strict security measures.
Introduction and Scope
bd891 ("we", "us", "platform") is an online gaming and betting platform in Bangladesh. This privacy policy explains how we collect, use, store, and protect your personal information when you use the bd891 website, mobile site, or related services.
This policy applies to all bd891 users — from new registrants to long-standing members. Please read this policy in full before using our platform. Continuing to use the platform means you have automatically agreed to the terms of this policy.
If you have any questions about our privacy policy, you can contact our support team. Our goal is always to maintain transparency and earn your trust.
Section 1 — What Information We Collect
1.1 Information You Provide
We collect information that you directly provide yourself. This includes:
- Name, date of birth, and national ID or other identity-related information
- Email address and contact details
- Mobile wallet numbers (bKash, Nagad, Rocket, Upay) and bank account information
- Username and password provided when creating an account
- Documents submitted for identity verification (copies of national ID, passport, etc.)
- Messages and complaints sent via live chat or email
1.2 Automatically Collected Information
When you use bd891, certain information is collected automatically:
- IP address and geographic location (at country level)
- Device type, operating system, and browser information
- Cookie and session data
- Login and logout times, gaming activity history
- Transaction date, amount, and method information
- Analytical data on how long each page was visited
1.3 Information Received from Third Parties
In some cases we may also receive information from trusted third parties, such as:
- Payment processing organisations (to confirm transaction details)
- Identity verification service providers
- Fraud prevention and cybersecurity service providers
Section 2 — How We Use Your Information
2.1 Platform Operation and Improvement
We use your information to operate the core services of the bd891 platform:
- Account creation, verification, and management
- Processing deposits and withdrawals
- Running gaming activities safely and without interruption
- Providing bonuses and promotional offers
- Analysing the platform to improve the user experience
2.2 Security and Legal Obligations
We use information to keep our platform secure and to meet legal responsibilities:
- To detect unauthorised account use and fraud
- To prevent money laundering and other financial crimes
- Age verification — to serve only those aged 21 or above
- Dispute resolution and complaint processing
- To comply with applicable laws and regulations
2.3 Communication and Support
We use information to maintain effective communication with you:
- To send important account-related notices and updates
- To send transaction confirmation messages
- To enable the customer support team to respond accurately
- To send responsible gaming information and alerts
Section 3 — Cookie Policy
3.1 What Cookies Are and Why We Use Them
Cookies are small data files that your browser stores on your device. bd891 uses cookies for the following purposes:
- Essential cookies: Essential for maintaining login sessions and secure navigation.
- Functionality cookies: Used to remember your language preference and other settings.
- Analytics cookies: Used to monitor platform usage and improve service quality.
3.2 Cookie Controls
You can control or disable cookies at any time by changing your browser settings. However, please note that disabling essential cookies may mean that some core platform features do not work properly and your gaming experience may be affected.
The method for managing cookies differs in each browser. Go to the "Settings" or "Privacy" section of your browser to find cookie-related options.
Section 4 — Information Sharing and Disclosure
4.1 When We Share Information
bd891 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
- Payment processing organisations: Necessary information is shared with bKash, Nagad, Rocket, Upay, and associated banks to complete transactions.
- Technology and service partners: We work with trusted providers for game operations, cybersecurity, and identity verification.
- Legal obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
- Fraud prevention: Information may be shared with relevant authorities to assist in financial crime investigations.
4.2 Third-Party Obligations
All third parties contracted with us are required to comply with strict privacy rules. They may use your information only for specific, agreed purposes and must maintain appropriate security measures. bd891 reserves the right to terminate the contract if these obligations are breached.
Section 5 — Data Security Measures
5.1 Technical Security
bd891 uses industry-standard technology to keep your information secure:
- SSL encryption: All data transmissions are secured with 256-bit SSL encryption.
- Firewall: An advanced firewall system is in place to prevent unauthorised access.
- Encrypted storage: Sensitive information is stored in encrypted databases.
- Regular security audits: Regular audits are conducted to identify system vulnerabilities.
- Two-factor authentication: Two-step verification is available to protect your account.
5.2 Organisational Security
Alongside technical measures, bd891 follows strict security practices at the organisational level:
- Only authorised staff can access the information they need — the "need-to-know" principle is strictly followed.
- All staff have signed confidentiality agreements and received security training.
- Strict disciplinary measures are in place for breaches of data protection policy.
Please bear in mind that no data transmission over the internet is completely risk-free. We maintain the highest industry standards, but absolute security cannot be guaranteed.
Section 6 — Data Retention Period
6.1 General Retention Policy
bd891 retains your personal information only for as long as it is necessary:
- Information for active accounts is retained while the account remains open.
- After an account is closed, transaction information is retained for a defined period, determined in accordance with financial regulations and legal requirements.
- Certain data may be retained for an extended period for fraud prevention and legal disputes.
- Once the required period has ended, information is securely deleted or made non-identifiable.
6.2 Marketing Communication Data
If you have agreed to receive promotional messages, your contact information will be retained until you withdraw that consent. You can opt out of marketing communications at any time by contacting our support team.
Section 7 — Your Rights
7.1 Right to Access and Correct Information
As a bd891 user, you have the following rights:
- Right of access: You can request to know what information we hold about you.
- Right of rectification: You can request correction of any inaccuracies in your information.
- Right of erasure: In certain circumstances you can request that your information be deleted, though this may not always be possible due to legal obligations.
- Right to object to processing: You can object to your information being used for specific purposes.
7.2 How to Exercise Your Rights
If you wish to exercise any of the rights listed above, please contact us. We will process your request as quickly as possible. In some cases additional information may be requested to verify your identity.
Please note that in cases involving legal obligations, fraud investigations, or active legal disputes, it may not be possible to delete certain information. In such cases we will explain the reasons to you in detail.
Section 8 — Protection of Minors' Information
8.1 Age Restriction Policy
bd891 is a gaming platform for adults. Only those aged 21 or above may register and use this platform. We do not knowingly collect any information from minors.
We verify age during the registration process. If we have doubts about a user's age, we may request additional verification documents. Accounts belonging to minors will be closed immediately and all collected information will be securely deleted.
If you become aware that a minor has registered on bd891, please notify our support team immediately. We will take action promptly.
Section 9 — Policy Changes and Updates
9.1 Process for Changes
This privacy policy may change from time to time due to business changes, the introduction of new technology, or legal updates. Before any significant change, we will:
- Publish the update date on this page
- Notify registered users by email
- Show a summary of changes on first login after the update
Continuing to use the platform after a change means you have agreed to the new policy. If you do not agree to the updated policy, you may request that your account be closed.
The latest and authoritative version of this privacy policy will always be available on the bd891 website. Always check this page rather than relying on an older version.
Section 10 — Contact Us
Privacy Inquiries
For any questions about this privacy policy, requests to access or correct your information, or any concerns regarding data protection, please contact us.
Related Pages
Also see our other legal policies and informational pages: